Resume

Senior Product Designer, Wellness Club (Sep 2024 - current)
Previous: Senior Product Designer, Vet & Member Experience (Jan 2023 -Sep 2024); Product Designer, Vet Experience (Oct 2020 - Dec 2022)
‍Pumpkin, New York, NY

• Drove multiple 0→1 product initiatives, including Pumpkin Wellness Club, Pet Health Predictor, and Pumpkin Pay, from early discovery through MVP launch.
  
• Owned research and design for the Elite Plan tier, introducing a premium offering and driving a 52% increase in conversion rate through improved positioning and purchase flow design.
• Lead research and design for a white-label veterinary wellness product, shaping product strategy and launch direction through veterinary expert interviews.
• Conducted continuous customer discovery with pet owners and veterinarians, translating qualitative and quantitative insights into roadmap recommendations and product decisions.

Experience Designer (Jun 2018 - Oct 2020)
Publicis Sapient, New York, NY

Designed and shipped product features for Mercedes-Benz USA, improving vehicle research and purchase flows in close collaboration with product and engineering.

UX Design Intern, Fitness Wearables (May 2017 - August 2017)
Garmin, Kansas City, KS

Designed UX patterns for vívosmart 4, prototyping and testing interactions for a constrained wearable interface.