I'm Brian O'Connor, a senior product designer in Brooklyn, NY.

I'm a full-stack designer creating interfaces for the way people think & behave. Currently at Pumpkin, I build experiences that enable uncompromising pet care.

Improving the Pumpkin Claim Experience

Redesigning the claim submission experience to put pet parents & their pets first.

Launching PawPortal to Veterinary Hospitals

Leading design of a 0→1 product for vet clinics, with tools to educate clients about insurance and access information about their Pumpkin-insured clients.

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Streamlining Medical Record Collection

Designing an automated solution for claims adjusters to request medical records from vet clinics, and for clinics to respond to requests.

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